Workplace Violence

For Supervisors


Course Description
Global One Workplace Violence Prevention for Supervisors teaches your supervisors and employees how to identify pre-event indictors, the warning signs for potentially violent acts and how to effectively respond to an active shooter, knife attack or other armed or unarmed violence. By learning to understand the behavioral cues that a person will exhibit before they commit to violence, we can teach the members of your organization the skills they need to identify the ‘indicators’ of potential harmful and aggressive acts and when certain behaviors are precursors to potential future workplace violence.  These acts could range from assault to threats that can lead to an active shooter or other armed attack scenarios.
Much of today’s Workplace Violence training is concentrated on what to do after a violent act has begun such as our Active Shooter Response training.  You won’t find that in this course. Our Workplace Violence Prevention for Supervisors is focused solely on how to recognize a threat before the event happens. This is what employees need and desire in today’s increasingly violent workplace. It is now an essential training that all employees need in order to be empowered to recognize it and prevent a fellow employee from following through with their violent intentions, so they can protect themselves knowing they must be proactive in violence prevention and have a zero tolerance so that they can police their own, knowing that protecting themselves is their best first option of survival.

Most companies already have their own specific emergency response action plans and policies and procedures in place.  This training is not meant to replace any of these existing policies, it is meant to support them and empower your employees.  Even the most thorough protocols and response plans simply cannot be initiated until recognition of a threat has been made.  Preventing workplace violence has to begin here – learning exactly what behavior you should recognize that will cause you to shift into a heightened states of alertness.

The pre-event indicators that we teach are the same concepts and principles taught to our nation’s military and law enforcement officers.  They are grounded in validated scientific concepts to ensure that your employees can feel confident in the observations they are making, and can take the appropriate action when it is required.

Global One Workplace Violence Prevention for Supervisors is realistic, current and will add value to your agency by keeping it out of the media, preventing an atmosphere of distrust, empowering your employees on how to protect themselves and those they work with, and creating a safe work environment where your employees can look forward to their employment each day.

The following is an overview of key topics covered and the delivery methodology in this four-hour Global One Workplace Violence Prevention for Supervisors course:

  • Pre and post survey to determine a participant knowledge baseline and knowledge acquired during the delivery of the course.
  • After Action Report (AAR) culminating all actions and lessons learned during the delivery of the course that is forwarded to those with a need-to-know. 
  • Dynamic course delivery with motivating instructors, current video clips, large group discussion and small group discussions and presentations. 
  • Key topics covered include but are not limited to: 
  • Supervisors Role in Workplace Violence Prevention
  • The Threat is Real: Recent workplace violence trends
  • Eleven key employee behavior concerns that help serve as indicators to employees to recognize potential workplace violence. 
  • Discuss examples of home relationship problems that can carry over from home to work.
  • Eight signs of personal home problems filtering into the workplace that may lead to workplace violence.
  • Supervisor intervention strategies and actionable response when it is determined that violence may occur.
  • Reporting strategies and educating all coworkers. More eyes and ears the better.
  • Supervisor’s use of drop boxes, 24/7 tip hotline and effective use of Human Resources to enhance agency prevention strategies. 
  • Importance of Situational Awareness as the most important tool for prevention. 
  • SURVIVAL: Address emergency survival tactics for employees responding to an on-going workplace violence incident that is too late for use of prevention strategies.
  • Discuss the types of perpetrators (Difference between an Active Shooter and a Hostage Taker) and the various types and most common of crimes that are committed at the workplace. 
  • Conclude with valuable input from the employees culminated in their final group presentations on what prevention strategies they recommend for a safer and more secure workplace at their current place of employment. 
  • Finally, evaluations of the instructors, the course and training venue which is all documented in the After Action Report along with the participant scores for their pre and post surveys.

Who Is it Designed For?

It is our absolute belief that the “people” in the workplace who are most capable of identifying the indicators and the changes in a person’s behavior in order to identify violent individuals are those that work with that individual on a daily basis. It’s not rocket science. Our people are our most valuable resource and need to be as trained possible to protect themselves from any type of workplace violence that may occur. We will train your “employees at large,” not just your Human Resources Department, Incident Response Teams and Security personnel.

Having more coworkers exposed to this training allows them to develop a deeper understanding of their baseline (normal) behavior. This will in turn allow them to notice the subtle changes in that person’s behavior that are important warning signs to a person’s intent to do harm to themselves or to others. 
Therefore, it is obvious that most important first step, in order to identify and prevent these acts at the earliest possible moment, is to train ‘all’ employees on how to identify these changes in their coworker’s moods, emotions, intentions, and actions. The more eyes and ears you have the better.